Are you ready to maximize the potential of your cutting-edge digital platform and continuously optimize it for peak performance?

At 9altitudes, we specialize in guiding companies within specific industries, so they can leverage these technologies throughout their full lifecycle. Our approach is tailored to meet the unique needs and capabilities of each organization.

07/04/2025

Businesses must continuously innovate to remain competitive. Composing, supporting, maintaining, and optimizing a scalable digital-business-technology-platform is vital for success but often capital-intensive.

At 9altitudes, we specialize in guiding companies within specific industries, so they can leverage these technologies throughout their full lifecycle. Our approach is tailored to meet the unique needs and capabilities of each organization, ensuring optimal user adoption and productivity. By centralizing specific services, efficiency in platform management is enhanced, allowing focus on what matters most. Seamless integration and operation are ensured through comprehensive maintenance and optimizing processes that serve as a digital common thread throughout the platform. Through these efforts, you will get the maximum output on digital investments, ensuring to get the most value and performance from technology?

Dimitri Buyse

Corporate Service Delivery Director

“The right partner with the right attitude, on the right altitude”

With the right platform and the right partner, you are ready to build a digital factory from demand generation towards optimal business forecasting and fostering continuous business innovation.

From helping you establish your own internal competence team to completely outsourcing the management of your platform, 9altitudes offers a range of flexible solutions. Our approach is to collaboratively define an interaction altitude through our thorough capability-driven cooperation model. Whether you need us to take over application or solution management, act as your trusted advisor, or even become the driving force behind your Digital Business Transformation, we have a specific cooperation model that fits your need Such a model can be seamlessly integrated with your organizational structure, ensuring a perfect fit for your organisation.

Whether we implement a full digital common thread throughout your company or a specific business application, we can easily define the required capabilities with the sourcing possibilities upfront. But also, if another solution provider is currently managing your platform, we can assess if this partnership is on the right interaction altitude with the right attitude. This can be done through our proven approach.

We offer:

Cost Efficiency: Reducing operational costs with fixed billing and efficient management of your digital business technology platform.

Proactive Monitoring and Maintenance: Ensuring that your digital business technology platform is always up and running smoothly is crucial. At 9altitudes, we provide proactive monitoring and maintenance services to identify and resolve potential issues before they impact your operations.

Comprehensive Support Services: If your company decides to insource, it's still important to have a reliable partner to provide reactive support for exceptional cases. With 9altitudes, you can rely on the 9A Support Desk providing access to more than 750 experts with industry-specific knowledge domains, processes, and IT solutions.

Service Level Agreements (SLAs): We offer robust SLAs to ensure that your digital business technology platform operates seamlessly. Issues are addressed promptly and efficiently. This high service standard reduces downtime and ensures optimal performance, letting you focus on your core business.

Managed Services: Should your company opt for co-sourcing or outsourcing, a Service Delivery Manager with a proactive approach will be assigned. The Service Delivery Manager will oversee the execution of the Managed Services Agreement along with a dedicated team of consultants. This team is focused on your digital integration, and possesses extensive knowledge of your industry vertical, operational processes, and solutions. Having such a specialized and dedicated team is essential to fully leverage technology as a long-term business accelerator.

Focused on your business:

Scale with ease: To scale your business with ease, your dedicated 9A-team can be extended with other Subject Matter Experts or Product Experts for specific cases.

Proactive Innovation: Staying ahead in the competitive market requires continuous innovation. At 9altitudes, we focus on proactively identifying and implementing the latest technological advancements that align with your business goals. This ensures that your digital business technology platform remains cutting-edge and capable of driving sustained growth.

Strategic Partnerships: Building strong partnerships is key to achieving long-term success. We collaborate closely with industry leaders and technology providers to bring you the best solutions and services. Our strategic partnerships enable us to offer a comprehensive suite of services that support your business's growth and innovation.

Data-Driven Insights: Making informed decisions is crucial for business success. We leverage advanced analytics and data-driven insights to provide you with a clear understanding of your business performance. This empowers you to make strategic decisions that optimize operations and drive profitability.

Customer-Centric Approach: We prioritize understanding and addressing your unique business needs. By focusing on your specific challenges and goals, we ensure that our solutions are tailored to drive your success. Our customer-centric approach guarantees that you receive personalized support and services that align with your business strategy, fostering long-term growth and satisfaction.

Would you like to gain more information about our Managed Services and Operational Support approach? Contact us today!

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