Digital Maturity Report 2024: The AI Edition
Capture the future of industry with expert insights and trends.
Stay ahead of the pack
Stay ahead of the packTransform your business operations with a digital common thread connecting every department.
The wholesale & distribution industry has been characterized as very traditional for quite a long time. In that context, digital transformation is now incredibly important to face this pressure to innovate and provide the best customer experience via an efficient supply chain management. This will help you ensure that your company maintains a constant flow that matches your customers needs. Our expertise in this industry includes wholesales and distributors of two types of products.
Customer goods, which consists in serving your end-customers with a variety of goods to handle individually.
Heavy machinery sold by wholesales and distributor companies that provide the market with hefty vehicles, mostly used in the construction area.
We equip your company with the tools, guidance, and strategies needed to succeed in:
Faster delivery demand
Strong delivery capabilities can set your brand apart and build lasting customer trust. By offering accurate and efficient delivery timelines, you not only enhance your brand image but also foster loyalty, as customers appreciate the confidence of knowing their products will arrive when promised.
Inventory management & overstocking
Efficient stock management empowers your business to stay ahead and deliver excellence. By keeping clear and accurate inventory records, you can restock with precision, ensuring your deliveries remain on schedule and customer satisfaction stays high. Smart inventory practices help you avoid overstocking, reducing unnecessary costs while optimizing your warehouse space.
Optimize pick, pack, ship process
Leverage real-time insights from best-of-breed solutions to streamline your planning management and take full control of this vital process. These tools empower you to make informed decisions, adapt quickly to changes, and optimize resource allocation with confidence.
Learn from other companies
A step by step journey focused on your needs
Our capabilities within wholesale and distribution:
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Customer expectations are constantly evolving. Continuously engaging existing and new customers, ensuring they receive the right message at the right time, requires a structured approach with transparent data. Are you ready for these expectations to increase even more?
3 examples of what we enable you to achieve:
- Efficient sales management: Pipeline management, sales forecasting, identifying etc.
- Optimized eCommerce processes: Integrating customer data across channels to provide a seamless and personalized shopping experience.
- Increased customer engagement: Enabling you to send the right message, to the right people, to give a good customer experience, and help them further through the buyer journey.
Your service departments significantly impact customer experience and business success. So, it’s important that they run efficiently. Do they have the right data when needed? Can you make data-driven decisions? Let us help you exceed customer expectations and achieve new heights.
3 examples of what we enable you to achieve:
- Improved service scheduling efficiency: optimizing intervention times and minimizing downtime.
- Higher first-time resolution rates: Enabling you to ensure service technicians have the right expertise, spare parts, and support at each service visit.
- Streamlined operations in your service department: With fully integrated digital processes, reducing data entry errors and accelerating billing
A strong cloud infrastructure is essential for maintaining stable business applications to support your business processes. However, with the ever-changing IT landscape, how do you balance innovation and stability?
Let our experts guide you.
The importance of having the right data is continuously increasing. But data only get you halfway there. The real value is created when you can draw the right insights and learnings from your data and enable it in your processes. Let us help you leverage your data.
3 examples of what we can enable you to achieve:
- Cross-department insight in your organization: By getting one central reporting tool, combining data from multiple systems from multiple departments.
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The sustainability and traceability of your operations are essential for meeting regulatory requirements and achieving long-term success. We are ready to help you gain the insights you need, to be able to create more sustainable business processes.
3 examples of what we enable you to achieve:
- Enhanced sustainability practices: Implementing eco-friendly processes and technologies to reduce your environmental footprint and promote sustainable growth.
- Improved traceability: Enabling seamless tracking and documentation of materials and products throughout the supply chain, ensuring compliance with regulations and enhancing transparency.
- Optimized resource utilization: With fully integrated digital processes, minimizing waste and maximizing the efficient use of resources to support your sustainability goals.
Let our trusted advisor guide you
Our trusted advisors guide you in the climb towards digital transformation. We start by understanding your vision, helping you map out the best route to reach your destination. Along the way, we’ll challenge your choices, ensuring you’re always on the strongest path forward. From the first step to the summit, we’re with you—empowering you to scale new heights with confidence and reach the peak of your potential safely and successfully.
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Digital business transformation is what we do. Making sure organizations are ready to deliver for the end customer of today and those of tomorrow. Thanks to our industry expertise, we are able to combine speed and quality into your digital transformation journey.