Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central, streamline your financial operations and gain clear visibility into every aspect of your business.
Case Study: Joulz
Joulz wants to help companies to organize their own energy demand and consumption themselves. With the aim of making these companies independent and more sustainable.
Case Study: JoulzThe implementation of a robust Digital Platform
Until 2019, Joulz was part of Stedin. Since the privatization Joulz has grown rapidly as a supplier within the energy market with new products and services. The focus of the organization is therefore entirely based on customer centricity and operational excellence. The IT landscape of Stedin could no longer support Joulz for the future in the field of Sales, Projects, Warehouse Management, Field Service and Finance. In addition, Joulz is a frontrunner with the introduction of new services regarding the installation of EV charging stations.
To support their digital transformation of Joulz and its customers, a new IT Business platform was required and Joulz selected 9altitudes Netherlands as a partner for the implementation of the Microsoft platform.
An energetic collaboration
In an energetic collaboration with Joulz 9altitudes has implemented a robust Digital Platform to support Marketing, Sales, Customer Service, Project Operations, Field Service, Portals and the Finance department with Microsoft Dynamics 365.
To stay ahead in the world of field service innovations, Joulz showed tremendous enthusiasm to participate with 9altitudes in the product preview of Copilot in Dynamics 365 Field Service.
“Copilot in Dynamics 365 Field Service will support a faster way of working for our organization by simplifying our transactional work order management process. The simplicity with which an email can be translated into a work order and scheduled will increase the speed of our customer responses and improve our customer journey,” said Sven van Veldhuizen, CIO/CDO at Joulz
Services and solutions used
Microsoft Dynamics 365 Copilot
Microsoft Copilot uses the strength of AI to boost productivity, open up creativity and help you better understand info with a simple chat.
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Microsoft Dynamics 365 Customer Insights
Microsoft Dynamics 365 Customer Insights is designed to create engaging experiences by uniting customer data with real-time journeys and Copilot.
Microsoft Dynamics 365 Customer Service
Microsoft Dynamics 365 Customer Service is designed to help businesses deliver exceptional customer experiences. By centralizing interactions, automating workflows, and providing AI-powered insights.
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Field Service is the system that keeps you proactive in managing remote service operations with Field Service resources. It helps you run a more efficient and profitable service department.
Microsoft Dynamics 365 Project Operations
Microsoft Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams in a single application.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales helps your sales team work more efficiently and close more deals. With AI and automation, you can improve customer relationships and optimize sales processes.
About Joulz
Joulz wants to help companies to organize their own energy demand and consumption themselves. With the aim of making these companies independent and more sustainable. By taking on a temporary management role, Joulz can make their knowledge and network available to achieve the energy goals of the client.
In short, Joulz equips businesses and organizations with reliable, sustainable energy solutions that help them navigate these challenges smoothly.
Get in touch
Digital business transformation is what we do. Making sure organizations are ready to deliver for the end customer of today and those of tomorrow. Thanks to our industry expertise, we are able to combine speed and quality into your digital transformation journey.