A C-level perspective on Industry 5.0
Balancing today and tomorrow in digital manufacturing
Better service, more satisfaction
Enhance your field service operations with the seamless integration of 9A Field Service and Microsoft Dynamics 365 Field Service. This powerful solution offers advanced time tracking, improved map visualization, and AI-driven planning to optimize your workflows. Powered by the D9A Kickstart methodology for fast implementation, it’s designed to boost field service performance and efficiency.
Improve your service delivery with features like streamlined processes, optimized financial management, and access to real-time and historical data. Strengthen customer relationships by providing consistent, high-quality service experiences. With easy access to critical information for both office staff and field technicians, plus smarter planning powered by AI, you can increase technician capacity and resolve support cases more effectively—often on the first visit.
A centrally fully integrated platform
Measuring field performance is essential for improving product quality and optimizing service delivery. Digital service reports and checklists play a key role in streamlining workflows and providing actionable insights. By using these tools, businesses can enhance efficiency, reduce downtime, and deliver better customer service. Prioritizing performance tracking not only creates a productive work environment but also helps build long-lasting, sustainable customer relationships.
Field Service Management Software helps your field service team work as efficiently as possible. With a robust suite integrated with other relevant applications, your company can better and more efficiently respond to the growing demands of customers.
The benefits of 9A Field Service
One central, fully integrated platform
Ensure consistent customer service and improved efficiency with seamless access to accurate, reliable data for all authorized personnel.
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Add images to service records for a higher resolution rate. Easy access to all linked images provides your staff with the additional information they need.
Automatic invoicing
Achieve shorter invoicing cycles, resulting in reduced Days Sales Outstanding (DSO) and faster payments.
Automatic update of asset data
Provide better customer service while your team gains more satisfaction from less manual work. Additionally, this automation ensures a more detailed service history of all your activities.
Map visualization of your assets
Get a user-friendly map overview of your assets in the field and the location of your scheduled technicians.
Automated price adjustments
Receive automated price adjustments based on contract agreements, with support for multiple line items. This helps to avoid the chance of human error or incorrect price adjustments.
Get inspired by our customers
The must-read whitepaper for choosing Field Service Management software that's right for your business
This whitepaper helps you choose the best field service management software for your business. Learn about the key features to prioritize, what benefits to expect, and practical tips for selecting the right solution to streamline your operations. Discover how the right field service software can improve efficiency, boost customer satisfaction, and support business growth.
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The must-read whitepaper for choosing Field Service Management software
In this white paper, we look at what you can expect from a field service management solution, which features are important, and how to approach the search.
9altitudes as your service partner
9altitudes is an international digital partner that automates, optimizes and continuously improves business processes end-to-end. We help manufacturing, supply and service companies reach new heights using Microsoft, PTC and Tulip software in combination with our own industry-specific solutions.
With employees from 9 different countries, our team consists of 750 exceptionally talented experts. Our digital advisors are tireless in their pursuit of innovation, dedicated to creating exceptional customer experiences and delivering impactful solutions for your better tomorrow.
Get in touch
Whether you're looking for an assessment to see if Dynamics 365 Business Central is the right fit, need help with implementation, or are seeking a new partner for your existing solution, we're here to help. Reach out to us today to learn more about how we can support your business and help you reach new heights.
